Verinode IQ
Call Intelligence.
Every call and meeting, read.
Sales, support, adjuster, team. Turned into decisions.
What It Catches
Most of a job’s story is spoken, not written.
Commitments
The “I'll have it to you Friday” said on a call that nobody wrote down. Verinode catches it and keeps it.
Blockers
The adjuster pushback, the supply delay, the access problem, surfaced as it's said, not after it has cost you a week.
Decisions
What the conversation actually decided, pulled out and tied to the job, so it isn't stuck in one person's memory.
How It Gets In
Keep whatever you already record.
There is no recorder to buy and no integration to break. If a tool already writes a transcript, it emails that transcript to your Verinode address, set once, and it is read like any other document. Your recorder stays your vendor rather than becoming one of ours.
The recorder you already have
Meeting notetakers like Otter, Fireflies, Fathom and Granola; cloud recordings from Zoom, Google Meet and Microsoft Teams; and the field recorders crews actually carry, like Plaud, Pocket and Fieldy. Verinode does not sell you a microphone and does not care which one you use.
The Verinode Notetaker
For the meetings nothing records today, invite the Verinode Notetaker to a Zoom, Teams, Meet or Webex call from the meeting link. It joins as a visible participant, named in the attendee list under the company name on purpose, so anyone on the call who has never heard of Verinode can look it up. Nobody is recorded by something they cannot see. Production and leadership meetings are where a restoration business actually decides things, and almost none of it was written down anywhere before.
Names and other personal details in a transcript are masked before any model reads it, transcripts are encrypted, and individuals never appear in a benchmark. Whether to record, and where the law allows it, stays your decision, which is exactly why Verinode stays out of the hardware. Every other way data gets in.
How It Works For You
Drop in the notes
Paste what you jotted down, forward a meeting summary, or send a transcript. From any call or meeting, even customer support. Nothing to record.
Verinode reads the conversation
It pulls out the commitments, blockers, and decisions and ties them to the job and the people involved.
You get the decision
A promise to keep, a blocker to clear, or a call to make, surfaced alongside everything else Verinode already reads.
Common Questions
What operators ask first.
What calls and meetings can Verinode read?
Any of them. A sales call, a customer support call, a call with the adjuster, a huddle with the crew. Drop in the notes and Verinode reads them the same way it reads an email or a document, as one more signal about the job.
Do I have to record my calls?
No. Notes are enough. Paste what you jotted down, forward a meeting summary, or send a transcript if you already have one. Verinode works with what you already capture, it doesn't ask you to change how you run a call.
What does it pull out of a conversation?
The parts that matter and usually get lost: the commitments made, the blockers raised, and the decisions reached, each tied back to the job and the people involved, so the conversation becomes part of the record instead of living in one person's memory.
Why does this matter?
Most of a job's real story is spoken, not written. The promise to an adjuster, the change a homeowner asked for on a support call, the problem a crew flagged in a huddle. Read alongside your documents and email, it closes the gap between what happened on a job and what your systems actually know.
Is my data safe?
Your raw data lives in its own encrypted database that only your Chief Data Officer can read, the only thing that leaves it is anonymized aggregate, and we don't share your data with carriers, competitors, or anyone else. The methodology is published.
What Makes It Verinode
Why Operators Join
The job story is mostly spoken. Verinode is the only one listening.
Every other tool reads documents and ignores the call where the real decisions get made. Members close that gap.